having trouble with a .msi file installed via setup.exe
We are trying to deploy a small program called the “Virtual Printer Driver” by Hyland. It is used in conjunction with a document management software called "Onbase". The installer comes as an MSI file, but if running it as a standalone install you use an included setup.exe file to install it properly. When I try to use either of these files in PDQ Deploy it just hangs and hangs and never installs. I am curious if there is something I am missing. I am not sure about potential silent install switches for the .exe file but I suspect that is the key. The company who makes the software never seems to understand what I’m talking about when I ask.
Any assistance or suggestions would be greatly appreciated from someone who has run into this before thank you!