Important Notice: On February 29th, this community was put into read-only mode. All existing posts will remain but customers are unable to add new posts or comment on existing. Please feel to join our Community Discord for any questions and discussions.

Workstation won't scan

Michael Martel

March 07, 2019 16:36

I have a workstation that won't scan. I've tried to right click and scan the workstation but nothing happens. I can scan the collection(s) it is in. All of the workstations but that one will scan. I've had the user restart the workstation but that hasn't fixed the issue.

What do I need to do to getting scanning working for this workstation?

Comments

5 comments

Brad McClave
March 07, 2019 18:18

Is the PDQ Inventory service running on the local machine?

0
Michael Martel
March 07, 2019 18:45

No, should it be? It's not even listed.

0
Brad McClave
March 07, 2019 19:01

It's not required, no. Wasn't sure if you had it deployed in your environment.

0
Michael Martel
March 07, 2019 22:55

Jobs run on the workstation. It just won't scan.

0
Michael Martel
March 07, 2019 23:25

I restarted the PDQ Inventory service on the server and now it's working.

0