PDQ Deploy is not available in PDQ Inventory
This happened after upgrade. Versions are: Inventory 16.5.0.0 Enterprise Mode Deploy 17.1.0.0 Enterprise Mode
Icon is greyed out with a padlock
Console user and service user are the same.
Set service to Local system then reset back.
Both applications are installed on the same Windows 2012 R2 server.
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Check to see if both products are running under "Server Mode" or (Local Mode).
If they are not running the same "mode", they will not talk to each other
https://support.pdq.com/knowledge-base/1208
Both are running in "Local Mode". Tried putting them in "Server Mode" but no luck there, so changed back to "Local Mode"
If you have them installed to a drive other than C: you will need to contact support@pdq.com for a Customer Build.
We're having the exact same problem here after upgrading PDQ Inventory from v16 to v16.5. Both Inventory and Deploy are running as Windows Services. The integration has been working flawlessly up until now, so it's clearly a new bug introduced with PDQ Inventory Release 5. Inventory -> Options -> Preferences -> PDQ Deploy states "PDQ Deploy is required", so it's probably looking in the wrong place now.
Correct. It is a known bug in 16.5.0.0 that is fixed in the Customer Builds.
Thanks for the reply, got sent the next version and that fixed the bug.
Thanks, version 16.5.0.31 fixed the problem.
Ditto here, customer build fixed the problem.
We are also experiencing this problem right now. Could someone provide me with the customer build? Thanks!
Send me your email address and I will send you the file.
To request Customer Builds please contact support@pdq.com