More PDQ Deploy Woes. Target lists not loading. Schedules not running.

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7 comments

  • Colby Bouma

    Please update to Deploy 17.2.0.0 and Inventory 17.1.0.0 and let us know if these problems persist.

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  • Brad McClave

    A heartbeat is triggered when a computer is offline, then comes online. I believe the timeout is 5 minutes of being offline. A simple reboot does not trigger a heartbeat. Colby, please correct me if I'm wrong.

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  • Colby Bouma

    Correct, except the timeout defaults to 5 minutes. You can set it as low as 2 minutes (don't do this unless you have a small number of computers).

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  • John Quile

    Wait, so if a computer is currently Online, then I setup a Heartbeat trigger for a deployment, it won’t ever execute against the computer? Heartbeat only works if it the computer is offline at the time of setting the trigger and comes back online?

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  • Colby Bouma

    Close. The Heartbeat Trigger fires for a given computer when its Online state goes from No to Yes. If a computer reboots before Inventory sees that it was offline (Heartbeat Interval checks it at 1:00, it goes offline at 1:01, comes back at 1:03, Heartbeat Interval checks at 1:05), the Heartbeat Trigger won't fire. Heartbeat Triggers are most useful for computers that are frequently offline, like laptops that are usually outside of the office.

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  • John Quile

    Ok thanks. So what's the best schedule for a Link target pointing at an Inventory collection? Because I'm finding computers are online for hours in my "missing adobe reader" collection for example, and end up never getting it.

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  • Colby Bouma

    That will depend on your environment. In this case you could probably be pretty aggressive with it and do something like once per hour.

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