Installing agent on external PC - Computer name could not be found

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2 comments

  • Colby Bouma

    Are you still having trouble with this? As far as I can tell, you installed it correctly. Sometimes External Agents can take a while before they show up in your console.

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  • Kev Buckley

    Yes, still having this issue, support said it'd be fixed in due course but might be a while as the agent is a beta feature.

    In the meantime I'm getting around it by connecting the remote PC to our VPN, the client checks in and the it's ok after that once the VPN is connected.

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