Can't download packages from "Package Library"

Comments

6 comments

  • Michael Mauel

    exactly same problem here

    i tested with following packages today (28.12.2018 around 07:00 UTC):

    • adobe reader dc 19.010.20064
    • filezilla 3.39.0
    • vlc 3.0.4

    example for the 'empty steps': related package: adobe reader dc 19.010.20064

    enter image description here

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  • Brian Belt

    Yeah this is happening to me also, anyone got a fix?

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  • Colby Bouma

    Yep, that's on our end. Big hammers have been distributed to our devs, so hopefully it will be resolved soon! https://support.pdq.com/knowledge-base/1828

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  • James Franklin

    Now it works again.

    Thanks

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  • ASHIMA KHERA

    I am running into same issue. I just updated my PDQ Deploy to 17 Release 2 Enterprise version and can't download any packages.

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  • Colby Bouma

    There are many things that can cause that. Check your antivirus, firewall, and proxy. If none of those are the obvious culprit then please reach out to support@pdq.com.

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