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altigen voip client install msiexec

Victor Nikulin

December 20, 2018 15:45

Hi, trying to create install package using .msi file Once install directory manually copied to local machine i can successfully run msiexec /i [package_path\file.msi] /qn and program gets installed fine, also /x options uninstalls it also.

However when i try using PDQ Deploy the process hangs..... I chose "include entire directory" in the options and command looks like msiexec.exe /i "MaxAgent 8.5.msi" ALLUSERS=1 /qn /norestart /log output.log i tried entering choosing custom command, however i got error message stating that conditions were not met.... any ideas ?

Comments

5 comments

Dakota Clark
December 20, 2018 23:50

That error sounds like a condition set on the step isn't being met. What conditions do you have set on the package and step?

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Victor Nikulin
January 04, 2019 18:17

i set it to all versions, 32/64bit always run, and none

thanks

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Victor Nikulin
January 30, 2019 14:02

hi, what next steps can i take to resolve this? thanks!

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Victor Nikulin
February 20, 2019 14:02

hi, is there anything else that can be done?

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Colby Bouma
February 20, 2019 17:08

Please post a screenshot of the error you're getting and export your package to XML (Right-click --> Export). You can paste the XML into your reply as code or upload it to something like pastebin or gist.github.com.

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