1. PDQ Deploy & Inventory Help Center
  2. Community
  3. PDQ Deploy
 

Important Notice: On February 29th, this community was put into read-only mode. All existing posts will remain but customers are unable to add new posts or comment on existing. Please feel to join our Community Discord for any questions and discussions.

Access Denied

Avatar
James Roughley

Hi all, wondering if you can help with a package that worked this morning but now getting access denied.

Created a package for Office 365 and tested a deployment to a PC, all worked well apart from it installed apps that I didn't want (Teams, Access) to name two.

I uninstalled the office program from the PC, edited the Office deployment config file to exclude these apps, and redeployed. Now the deployment is failing with access denied. Output text below

C:\WINDOWS\AdminArsenal\PDQDeployRunner\service-2\exec>"\OurServer\365\setup.exe" /configure "\OurServer\365\2019config.xml" Access is denied.

I reversed the changes to the config file but still getting this error, Ive recreated the share, re downloaded the office files, recreated the package following the same KB article as I did setting it up but still getting access denied.

The share permissions Ive even tried adding the everyone group to test but still access denied. NTFS Permissions have had full control set to test on all account involved in any deployments.

Is there something staring me in the face that Im failing to see?, are there any logs that will have more information?

Thanks in advance

James

0

Comments

1 comment
Date Votes
  • Avatar
    James Roughley

    Apologies all, turns out another colleague had moved the PC from its default group on our Sophos Enterprise Console, to a group that had the Office Deployment tool allowed in Application Control into one that wasn't, and failed to mention it.

    Theres a few hours Im never getting back.

    AHHHHHHHHHH! 😦

    Sorry.

    0