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Approving Package Updates

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Mike Kettle

When I have auto download approvals waiting, I have to click approve or right-click > approve now several times before it starts to download the update. Sometimes it will not download at all and I have to wait for the auto approval to happen. This has been happening across all versions. Is this a known issue?

Thanks

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Comments

5 comments
Date Votes
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    Ryan Joachim

    I've seen this behavior myself, but only on the most recent version (18.2.12.0). I just tried it a few different ways again, to see if there was a pattern to the behavior.

    Right-click a single update -> Approve Now - nothing happens immediately, and after waiting for 5-10 minutes there was still no activity.
    Left-click a single update -> Click the Approve Now button - Same behavior as above.
    Select multiple updates -> Right-click -> Approve Now - Same behavior as above
    Select multiple updates -> Click the Approve Now button - Same behavior as above

    My auto-approval schedule is currently set to 48hrs, so I guess I'll wait and see whether or not it will do it on its own next week.

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    Glenn McLelland

    I too am seeing this issue with 18.2.12.0

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    Josh Hamilton

    I have seen this will every version I have used.  I am currently at version 19.3.42.0.  Any resolutions at all to this issue?

     

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  • Avatar
    Colby Bouma

    I recommend reaching out to support@pdq.com.

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    Josh Hamilton

    Will do, thank you.

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