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Error 1603 Feature Request

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John Pooley

MSI Error 1603 is often thrown when an install is pending reboot, could PDQ offer a feature that automatically reboots the computer when a 1603 error is thrown, and then retries the step? 

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  • Avatar
    Brian Green

    How I do this is create a collection header, then create 2 sub collections underneath.

    One of the collections checks for the filter "Computer - Needs Reboot - Is True".  The other is "does not need a reboot".

     

     

    When you create a package, have it scan the box first so you have the latest information.  

    Then create a step that says.. "If a member of this collection..." reboot it, and then exit with an error.

    Next time it loops around based on your retry interval it will do the scan, see that it does NOT require a reboot and the continue with the install.

     

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    John Pooley

    Thank you Brian, that's an excellent solution! 

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  • Avatar
    John Pooley

    Hey Brian, following up on this. There's no way to do this without scheduling a Retry Queue, yes? Do you think you could file a feature request for this to be a turnkey checkbox on the MSI Installer step? Maybe title it "Reboot if necessary before install". Thanks!!

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