First Time user having problems with Collections

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2 comments

  • Luke Nichols

    Kevin,

    Sounds like a DNS issue. Do you have your AD DNS configured to dynamically update?

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  • ah

    Hi Kevin,

    another thing to check - try pinging one of the PC's from your PDQ server. If the PC firewall is set to block ping, it will show as offline.

    You can open for ping in Windows Firewall by creating a single-step deployment package and sending it to the affected PCs. The step should be Command type, and contain these commands:

    netsh advfirewall firewall add rule name="ICMP Allow incoming V4 echo request" protocol=icmpv4:8,any dir=in action=allow
    netsh advfirewall firewall add rule name="ICMP Allow incoming V6 echo request" protocol=icmpv6:8,any dir=in action=allow

     

    Let us know how it goes.

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