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Answered

Request - teeny tiny little agent that gives PDQ the client's ip address

I know the agent itself has been discontinued.  But it would be pretty nice if there was an agent that could be installed that would report back to PDQ so both Inventory and Deploy know the client's ip address.

I have a lot of users that move from hardwired, to wireless, to VPN and try as I might DNS will not keep up with their newest ip address.  Sometimes it will - but usually it won't.  VPN is a particular problem since DHCP for VPN connections comes from our Sophos UTM and not the Windows DHCP server.  Still even for hardwired vs wireless my DNS servers are hit and miss on registering the newly assigned ip address.

Currently when this happens and I need to do something with a client I'll pull up my Vipre AV console and see what ip address the client has since the Vipre agent is constantly reporting in.  It would be pretty slick if PDQ had an agent that could do something similar.

It wouldn't have to do anything else. Just tell PDQ the current ip so that it can actually find the computer when it needs to scan or deploy.  :)

2

Comments

7 comments
Date Votes
  • We are looking into solutions for problems like this. I have no idea when they might be ready.

    4
  • Hi Colby ;-)

    same request here

    1
  • Yes, unfortunately the DNS/VPN issue has rendered PDQ and inventory almost useless for our laptop fleet. Not PDQ's fault, but to compounding the issue our F5 VPN is very often passing the local client IP (Home IP) to the DNS server instead of their VPN IP.

    Inventory is completely off.

    Machine names linking to totally different users and hardware

    Deployments going to the wrong computers.

    Bit of a mess really.

    We've been looking for an Endpoint solution that has an agent and has some type of secure gateway to allow Non-VPN management as a lot of our users do not regularly connect to VPN through all of this.

    2
  • I guess PDQ Link would be an answer to this request, although perhaps more than he was asking for?

    0
  • Yes, Unfortunately link got pretty much stopped immediately by our security team.  

    0
  • Neat.  Does seem to be a bit more than I was looking for - appears to be a full VPN client?  

     

    0
  • Yah, seems that way, although they promote it as working alongside an existing VPN as well, but no documentation on that, so I'm asking about it here: https://help.pdq.com/hc/en-us/community/posts/360072511311-PDQ-Link-and-an-existing-VPN

    0

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