Suppress PDQ link connection pop up

Follow

Ryan B

• August 21, 2020 23:58

From my testing today, it appears that the PDQ Link popup indicating a connection has been established, persists with each login.  From the Q&A it was noted that it should only happen the first time.  Is there any way to suppress this from happening?

 

Thanks!

11

• 

  Christian Munoz

  • August 22, 2020 06:23

  +1 to this post. It pops up with each login for me as well

  2

  Comment actions Permalink
• 

  Montachusett Home Care Information Technology

  • August 28, 2020 12:10

  I am experiencing this as well, it’s very annoying for my users to deal with.

  0

  Comment actions Permalink
• 

  C Bradbury

  • September 01, 2020 14:20
  • Edited

  From PDQ Support:

  For the client issue, that is a bug on our end and the developers are aware of it. Unfortunately, I dont have an ETA on any sort of fix for that at this time though. 

  1

  Comment actions Permalink
• 

  Ryan B

  • September 01, 2020 18:45

  Bradbury -- did you have to submit a support ticket to get that response?

  0

  Comment actions Permalink
• 

  Chris Lambert

  • September 02, 2020 12:45

  I can confirm the issue persists on Client version 1.0.535-Beta

  0

  Comment actions Permalink
• 

  Nick Simpson

  • October 06, 2020 13:22

  Any update on this? Would like to deploy to clients but want to not have the popup 

  1

  Comment actions Permalink
• 

  Colby Mabile

  • November 14, 2020 21:55

  We would also like for this bug to be resolved, or at least have a workaround provided since we also want to deploy this out to our clients but do not want to have the pop up and would like to have this quietly connect without user interaction.

  0

  Comment actions Permalink
• 

  Mark

  • November 19, 2020 08:18
  • Edited

  I found a workaround to this

  • Open Powershell
  • Copy and paste the below and save it to a .ps1 file
  • Get-Process PDQ.Link.Client | Foreach-Object { $_.CloseMainWindow() | Out-Null } | stop-process –force
  • Copy this file to the machines you want to use PDQ Link on
  • Create a new task in the task scheduler on the machine you will use PDQ Link
  • General Tab - Leave all as defaults except Configure for Win10 (make sure its run as logged in user)
  • Trigger Tab - On event. Log = Application. Source = RasClient. Event ID = 20225
  • The event 20225 is a successful connection to your network via the PDQ Link Client
  • Action Tab - Program/Script = powershell.exe
  • Action Tab - Add arguments = C:\Temp\closepdq.ps1 -WindowStyle Hidden (this is the path of where you copied the script to)
  • Conditions and Settings Tab - as you want
  • Save Task

  Close PDQ Link by disconnecting first then exit and reopen it to test. 

   

  This will auto hide the PDQ Link window, there will be a brief blue powershell window appear but then disappear quickly. 

  0

  Comment actions Permalink
• 

  P C

  • February 18, 2021 15:11

  Is this ever going to get addressed?  Seems like a simple fix.  PDQ Link has been working flawlessly otherwise.

  0

  Comment actions Permalink

Please sign in to leave a comment.