Link clients connect, but can't ping/scan

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Jon Wells

• August 25, 2020 16:00

I installed Link on my test client, it connected fine and registered in DNS (not every time, I'm following the other thread on that).  However, I could not ping or scan the computer once connected.  On-network is works fine, and on the remote network (IE where I'm connecting from), I can ping the computer.  I noticed the firewall profile in effect was private, not domain.  I allowed IMCP echo in Windows Firewall for private networks, but no change. 

I also tried a scan without pinging first, and it seemed to connect, but then rejected the scan user's credentials. 

Anyone else seeing this?

 

 

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  Chris Lambert

  • September 02, 2020 12:47

  Did you review all of the ports needed?

  https://help.pdq.com/hc/en-us/articles/220533627-Windows-Firewall-Ports-and-Exceptions

   

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