Questions and issues using Heartbeat to deploy

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  • Colby Bouma

    You are very close. Heartbeat uses pings to determine if a computer is online or offline, not its uptime. Inventory automatically pings every computer in its database based on the interval you have set in Options --> Preferences --> Network --> Interval. You can manually heartbeat a computer with CTRL+H.

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  • Koen Demarest

    Hi, the interval is set to 300 seconds.

    But if the computers (which have an uptime of multiple days (some have more than 100)) can be pinged by PDQ Inventory, the heartbeat trigger for the packages should fire and update for for example Google Chrome should run.

    Unfortunately the versions of Google Chrome, Firefox ... are all old. So it seems they don't get updated by the sheduled tasks....

    I don't really care about the uptime off the devices, but I do care about software updates.

     

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  • Colby Bouma

    A target's Online state has to go from No to Yes in order for a Heartbeat trigger to fire. If a computer is only rebooted, never shut off, it is very possible for it to complete its reboot with the Heartbeat Interval. I recommend adding a time-based trigger to your schedules to catch these computers.

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  • Koen Demarest

    Aargh! What a embarrassing beginners' mistake: the computers were not in the target group.

    I've added the computers to the target group and they seem to update just fine

     

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  • Colby Bouma

    It happens to all of us :)

    I'm glad you got it working!

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