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error messages

Robin Gouy

November 12, 2020 14:46

Hello,

I installed the PDQ inventory to take inventory of the computer equipment of the company where I work but two error messages are displayed and therefore I cannot access all the information available on any of the machines connected to the network. the two messages are: "Unable to resolve hostname (computer name)" and "network path not found". How to solve these problems?

Thank you

Comments

3 comments

Colby Bouma
November 12, 2020 15:19

It means Inventory was unable to translate that computer's name into an IP address. This is mostly commonly a DNS issue. https://help.pdq.com/hc/en-us/articles/360043973912-Failed-to-resolve-hostname

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Robin Gouy
November 13, 2020 14:53

is it possible that the error comes from somewhere else ?

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Colby Bouma
November 16, 2020 17:00

Please reach out to support@pdq.com.

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