Access denied to PDQ Deploy background service

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4 comments

  • Ryan Kennett

    So I've been doing some digging, and I think I may have found a reason.  The PDQ Deploy service on the server isn't running as a service account, but with my colleague's credentials.  I'm guessing he did that because then the PDQ Service would have domain admin rights and can deploy to any machine?  That colleague is uncontactable at the moment so I cannot just ask him.

    I am new to PDQ, so would this be the reason for not using the Local System account?  What are the repercussions of setting the service to log on as a Local System account please?

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  • Ryan Kennett

    When I change the PDQ deploy service to log on as a local.service, I get the following error:

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  • Ryan Kennett

    Thankfully I've found the source of the problem on my own.  I will record it here to help anyone else who has the same issue, as PDQ's help on the background service doesn't help much at all, and I've had zero responses from here, so hopefully this information will come up if anyone has the same issue.

    I didn't work for my company before PDQ was set up, and I have never dealt with it before, so this wasn't straightforward without any prior knowledge of PDQ or the local environment.

    SOLUTION:
    Anyway, this problem was being caused by myself and my colleague (the other domain administrator) not being in the console users list.  Once I'd added us both in, I set the background service to use a local service account and now we can both log in at the same time.  It was literally that simple, but having no prior knowledge of PDQ and how it was set up at my workplace, made this very simple issue take a while for me to discover without any help. 

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  • Danny E

    Doing a trial of the free version and you saved me some headache, thanks for posting your solution.

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