PDQ Best way to updateTestNAV

Austin Yates

January 19, 2021 15:00

Hey!

I am fairly new to PDQ, I am needing to update our TestNAV from 1.82 to the current version (1.97).

I thought that what I needed to do was create package with 2 steps.

1.) Uninstall TestNAV 1.82

2.) Install TestNAV1.97

I looked in the registry, but I could not find a uninstall string for TestNAV 1.82. I also tried running this command I found in the PDQ forums:

"MsiExec.exe /qn /norestart /X{6E7F1FD1-CFD7-4705-BD27-61F6952EEEB3}"

The command returned a 1605 error and failed. Has anyone else had this issue? Any advice is appreciated!

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SelfMan

February 13, 2021 23:22
Hi Austin,
The error means "This action is only valid for products that are currently installed.".
Install PDQ Inventory, scan a computer and then check its application list in its properties. You should be able to see the uninstall string with a propper ID. So far I can see, testNAV has 2 installers - a EXE and a MSI. Both behave differently.

I suggest that, for deployment, you use the MSI version.

Usually its not allowed to update via MSI if a app was installed via EXE (and vice versa).
Also, its not often required to uninstall the previous version before installing the new one. The installers do it by the self anyway (if necessary).

For more "silent" information to testNAV check https://silentinstallhq.com/testnav-silent-install-how-to-guide/
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