PDQ Inventory locks up

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Darin Cruickshanks

• February 24, 2021 17:01

Hi,

We are noticing that PDQ Inventory is locking up.  what I notice is that when I start it up there are many hundreds of computers in the scan queue and nothing is changing.  A restart of the scanning service does seem to get the system back working but not every time.
Sometimes when this happens the only remedy is to reboot the server and even that will fail, just sitting at the 'shutting down' Window.  I then have to pull the power out from under it.

Any ideas on what we can check?

Darin

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  Colby Bouma

  • February 24, 2021 19:34

  If scans are getting stuck, that sounds like a bug to me. I recommend contacting support@pdq.com.

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  Bobby Womack

  • March 03, 2021 20:18

  Ours started doing the same thing after the last release. I just created a task schedule to restart the service on deploy and inventory daily. But now the newest version seems to not update inventory so we have to use F5 or View/Refresh to update our dynamic collection counts.

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