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Software Updates, Collections not functioning

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Jeffrey Pascone

Hi,

We are still in evaluation mode but it's my understanding should have full functionality.  When I check for updates, I am told there was an error connecting to the pdq server. Also, I am unable to download collection in PDQ-I and packages PDQ-D. I have verified I am able to reach all sites  listed here 

Thanks.

 

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Comments

4 comments
Date Votes
  • Avatar
    Colby Bouma

    https://services.pdq.tools/ is what runs the update check, so I recommend starting there. Do you get a login prompt when you visit it from the machine experiencing the problem?

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  • Avatar
    Jeffrey Pascone

    Hi Colby, yes I do get a logon prompt @ the PDQ server.

    0
  • Avatar
    Colby Bouma

    Do you have a proxy? If so, you may need to change your settings in Options --> Preferences --> Proxy Server.

    0
  • Avatar
    Sedet38116

    oh thank you so much

    <a href="https://superslot.bz”>here is my website</a>

    -2