Office 2019 failing 0-2054 (0) error

Using PDQ Deploy to uninstall Office 2013, check for Visio,  shutdown -r -f.

Everything to this point works fine, but the install wont go.

I watched the very helpful 40 minute on youtube about it. 

Here are my script details:

Any thoughts to why its failing? Wont run from a Cmd either.

Many thanks

And my config.xml:

<Configuration ID="6aefc3cd-4f3e-479c-9e94-461fb2dda470">
<Add OfficeClientEdition="32" Channel="PerpetualVL2019" SourcePath="\\POPEYE\O19" Version="16.0.10376.20033" AllowCdnFallback="FALSE">
<Product ID="ProPlus2019Volume"PIDKEY="XXXX">
<Language ID="en-us" />
<ExcludeApp ID="Groove" />
<ExcludeApp ID="Lync" />
<Property Name="SharedComputerLicensing" Value="0" />
<Property Name="SCLCacheOverride" Value="0" />
<Property Name="AUTOACTIVATE" Value="1" />
<Property Name="FORCEAPPSHUTDOWN" Value="TRUE" />
<Property Name="DeviceBasedLicensing" Value="0" />
<Updates Enabled="TRUE" />
<Setup Name="Company" Value=" Texas" />
<Display Level="None" AcceptEULA="TRUE" />


Date Votes
  • Maybe try clicking the Include Entire Directory option.  I had a similar issue yesterday with a different package.

  • I dont think thats it. I cant get the installation to run even without PDQ. Using the MS recommended command line method

  • I'd still give it a try.

    I wonder if you were to test this on one machine:

    Copy the source folder contents to the local disk and run it locally.  If it runs successfully, selecting the option to include the entire directory should fix it.

    The package I was having a problem with could not find a data file when running from my DFS repository.  After I included the whole folder, it ran without a hitch.

  • I tried including the directory.

    The error is now 0-2039 (0)

    It looks like it will run if I pull from the CDN. Man what a waste of BW and time.

    Id love to find a solution pulling from a local source

  • There might be remnants of the previous Office installation. Try enabling "Uninstall any MSI versions" under "Update and upgrade". That adds the following line to the XML:

  • Here is my working deployment, for example.


    and PDQ:

  • Hi,


    our Remove Script (xml) looks like this

    <Display Level="None" AcceptEULA="True" />
    <Property Name="FORCEAPPSHUTDOWN" Value="True" />
    <Remove All="TRUE">
    <Product ID="ProPlus2019Volume">
    <Language ID="de-de" />
    <Language ID="en-us" />


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