Dynamic Collection not updating properly

Short Version: I have collections that don't update until I click into them.

Long Version: I have collections that have, let's say, 20 computers in them. When I click on them they immediately go to the proper number of, let's say, 10 computers.

These collections depend on the "Member of Collection" filter. For instance I have a collection of all the Servers. This collection has 2 subcollections. One has complicated filters that creates a subcollection that is all Servers that CAN'T be rebooted anytime because the system goes down if they reboot. The other subcollection is all the servers except the ones in the other subcollection. They easiest way to define this second subcollection is to create a Not Any -> Member of Collection filter off of the first sub collection. This second subcollection does NOT update to the proper membership until I click into it.

This problem than propagates through my collections if I have other collections that use the Member of Collection filter off of the the original collections.

Is there any way to have these collections update automatically without having to click into them.

David

Steve Oliver

December 30, 2021 03:23

In my company's environment (~2,000 PCs), this can also happen from time to time. We used to use the checkbox to drill down from parent, but were advised to switch to the "member of collection" option by PDQ support.

While our collections do update on their own after a few minutes, we do sometimes have to click on parent collections and go to each sub-collection if we're looking for faster results.

David Linford

December 30, 2021 19:29

So you think that "Drill down from parent collection" is the problem and the solution is to use a "Member of Collection" filter. I actually thought it was the other way around. But you may be right.

December 31, 2021 02:53

Yeah, we thought the drill down was a great option, but PDQ seems to not have worked it for larger environments.

As I said, it still takes a few minutes to update each time, but I've also seen it auto update within a couple seconds, using the 'member of collection' filter.

Dynamic Collection not updating properly

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