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Uninstall autodesk apps like Maya

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roy

Hi,

I'm trying to uninstall older Maya installation from our machines but I'm not having any luck doing so.

Related Pages

- https://help.pdq.com/hc/en-us/community/posts/360050586631-uninstall-autodesk-max-3ds
- https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-Uninstall-Autodesk-Products-Silently-Using-Batch-Scripts.html
- https://upandready.typepad.com/up_and_ready/2013/11/how-to-uninstall-maya-2014-from-windows-command-line.html

What I've tried

Basically all info I could find on this topic was recommending to do msiexec /x {AUTODESK_PRODUCT_CODE} which does uninstall. So I set up this as command to run:

msiexec.exe /qn /x {3905B678-DC8D-4D5E-AA95-EA254D6C1239} /quiet /norestart

That's the product code for Autodesk Maya 2016

This does work in the fact that it removes some Maya files related to Maya 2016. It can't launch afterwards. However, the issue I'm having is:

- When user goes to Start, types "Maya" it still shows up and they can try and launch it... it will error. I don't want it left in start menu, etc. I want to burn it with fire. :)
- Application is still listed in "Remove Programs" list for Windows. -> clicking uninstall will then error out because the required Setup.exe does not exist anymore. -> C:\Program Files\Autodesk\Maya2016\Setup\Setup.exe
- Basically all maya files are still on C:\Program Files\Autodesk\Maya2016 - it seems to have just removed the Setup.exe and some random .dll files from Maya that it requires to run.

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Would love to know how to make this work? Also how to debug what's going on with PDQ Deploy (e.g. could I easily get a readout of msiexec /log in the PDQ deploy process?)

 

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