Quick Assist Help

We use Quick Assist for remote assistance and it works great.  Recently Microsoft decided to only allow use through the software store.  Does anyone know of a way to deploy software store apps? 



Date Votes
  • If you are able to get a hold of the .appxbundle for the new Quick Assist, you should be able to deploy it using the method described in the following post: https://help.pdq.com/hc/en-us/community/posts/4404592073243-Howto-Add-AppxPackage-for-All-Users

  • Hey,

    i stumbled upon the following site
    PowerShell Script to install the new Quick Assist silently. | DroidKid

    and used it in PDQ

    - created an new scanning profile:

    - created a dynamic collection with all the computers that didn't have the Quick Assist app installed

    - I placed the appx file + script of Droidkid in the repository folder

    - created a package Quick_Assist with the folowing powershell script and ran it as "Deploy user (interactive)"
    powershell -executionpolicy bypass -file \\ghwsus01\PDQ$\Repository\Quick_Assist\Quick-Assist-Package.ps1 -install

    - I made it run once, and scheduled it weekly for devices in the Dynamic Collection

    The Quick assist needs a reboot, but I don't force it upon install. The pc's will reboot from time to time. 

    I hope you can use it.


  • This is great! Thanks

  • Great information. Additional to this, is there a way to run a report/collection to find all the devices running the old Quick Assist version so we can push out the new Windows Store version??


  • I recommend pinning Quick Assist to the taskbar to prevent accessing the old program and "refrain" from using the shortcut since it will start the native app instead redactle.


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