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Chrome Updates are disabled by Administrator

Hello Support,

I have pushed out Chrome to a couple of desktops and found that if I try to update (one these Users) locally I get the message that Updates have been disabled by your Administrator.

I can update manually on Desktops that I haven't pushed Chrome to. I looked through Preferences/Options and could not find where this setting is coming from...

Any suggestions?

Thanks in advance,

Doug

 

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Comments

3 comments
Date Votes
  • Hello Support,

    This is the community forum. PDQ employees rarely visit. If you want to talk to PDQ's Support team, send an email to support@pdq.com.

    I looked through Preferences/Options and could not find where this setting is coming from...

    Step 3 of the Google Chrome Enterprise package disables automatic updates by setting a value in the Registry. Here are a few options:

    • Use Group Policy to control Chrome settings. This article is specifically about extensions, but it covers how to import the policy files: https://www.pdq.com/blog/enforcing-execution-of-browser-extensions-explicitly/
    • Copy Step 3, paste it into Post-Steps, change the name to Enable Auto Update, then change the 0 after /d to 1.
    • Go to the Properties page of the Google Chrome Enterprise package, then the Options tab. Click the "Convert to Standard Package" button.

      Delete Step 3. WARNING: This package will no longer automatically update! You will have to manually download every new version of Chrome and delete Step 3 again.
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  • Doug,

    This is done by design in PDQ's packages because they assume their customers want fine control over what version of applications is running in their environment. The officially supported method of getting around this is to simply add a Post-Step to re-enable updates. Mine is a command step, here it is:

    %SystemRoot%\System32\Reg.exe ADD "HKLM\SOFTWARE\Policies\Google\Update" /v Update{8A69D345-D564-463C-AFF1-A69D9E530F96} /d 1 /t REG_DWORD /f

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  • Thank you both for the feedback. Much appreciated!

    DOug

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