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Is there a way to detect change of certain information?

Avatar
it

For example, I would like to be able to tell when the serial number changes on a machine, so that we can update the warranty expiry date.

Currently if we're replacing a PC, we need to remove the PC from the domain then wait for PDQ Inventory to sync with AD or force a sync, or remove the PC from PDQ Inventory.

Then we can add the replacement PC to the domain.

It would nice if there was a trigger system that could detect the change in serial number and then set the warranty expiry date to empty.

The other option would be if PDQ could use the serial number as the primary key so it would automatically know that this new computer with the same name as the old one is supposed to be a new object.

1

Comments

2 comments
Date Votes
  • Avatar
    Andrew Pla

    There isn't a supported method for automatically detecting a change in the serial number and then updating the warranty based on that. The hostname is the unique identifier in PDQ Inventory and that can't be changed.

    0
  • Avatar
    it

    Thanks Andrew.

    The other alternative to my problem is if I could create a collection where the computer AD Created date was newer than Date added but I can't see a way to do that either.

    0