Steven van Dijk

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Activity overview

Latest activity by Steven van Dijk
  • Steven van Dijk commented,

    Hey Mark, What codes are you running into, and from what application? Often executables have their own unique error codes that are specific to that application. We'll take a look but we might not b...

  • Steven van Dijk commented,

    It looks like a lot of people are marking this KB unhelpful. Please leave a comment to let us know what information you're looking for so we can provide you with better help.

  • Steven van Dijk created an article,

    "Submit Support Ticket" Errors Haven't Been Making it to Us

    Purpose: You are curious why you didn't receive a response from us when you submitted an error report from PDQ Inventory or PDQ Deploy in the last few weeks. Background: As part of ongoing mainte...

  • Steven van Dijk created an article,

    Retirement of CutePDF package

    Purpose: We want to let you know that we will no longer offer updates to the CutePDF package. Background: CutePDF Writer updated to version 4 on October 27, 2019. In our internal testing of the up...

  • Steven van Dijk commented,

    Most people don't install Libre Office and Microsoft Office side by side, and prefer Libre Office to be the default program, so we'll probably keep it the way it is now. However, you can very easil...

  • Steven van Dijk created an article,

    PDQ Deploy 18 or Later Required to Download New and Updated Packages

    Purpose: You’d like to continue downloading new packages from the Package Library after 15 October 2019. Background: Beginning on 15 October 2019, version 18 of PDQ Deploy will be required to downl...

  • Steven van Dijk commented,

    Official comment

    With Oracle's new EULA, we can no longer distribute the JDK. However, we're considering adding OpenJDK. To anyone that finds this looking for openjdk, if we added openjdk to the package library, do...

  • Steven van Dijk commented,

    Had to double check I wasn't crazy! The snapshot of the Release Notes page from Sep 27 didn't have 4.1.0 yet: https://webcache.googleusercontent.com/search?q=cache:edvcFRsvmIcJ:https://slack.com/re...

  • Steven van Dijk commented,

    Official comment

    Hi Michael, I just submitted your post as a ticket so we can get and repair your database. If anyone needs help with corrupt databases in the future, just submit a support ticket and we can get it ...

  • Steven van Dijk commented,

    Official comment

    Hey Brian, we hear you. It should be released soon, hopefully today. Also I'm not sure why, but even though their Release Notes page says it came out September 16, we weren't able to grab the MSI u...