Renzo Trujillo

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Activity overview

Latest activity by Renzo Trujillo
  • Renzo Trujillo created an article,

    Failed logon events ID 4625 when successfully scanning and deploying to computers

    Purpose PDQ Deploy and PDQ Inventory successfully scans\deploys to computers, but it creates failed logon events ID 4625.   Resolution This is by design from Microsoft when a connection is made fr...

  • Renzo Trujillo created an article,

    PowerShell Scanner requires PowerShell 3 or higher

    Purpose PDQ Inventory reports the "PowerShell Scanner requires PowerShell 3 or higher" when scanning a computer with a PowerShell scanner.   Resolution In order to use the PowerShell scanner, the ...

  • Renzo Trujillo created an article,

    Could not ping computer

    Purpose PDQ Deploy or PDQ Inventory reports "Could not ping computer" when deploying or scanning to computers.   Resolution This is a PDQ Deploy\Inventory error, which means that the computer host...

  • Renzo Trujillo created an article,

    Failed to resolve hostname

    Purpose PDQ Deploy or PDQ Inventory reports "Failed to resolve hostname" when deploying or scanning to computers.   Resolution This is a native Windows error "Host not found" or "No such host is kn...

  • Renzo Trujillo created an article,

    The network name cannot be found

    Purpose  PDQ Deploy or PDQ Inventory reports "The network name cannot be found" when deploying or scanning to computers.   Resolution This is a native Windows\SMB error that means an SMB connection...

  • Renzo Trujillo created an article,

    The network path was not found

    Purpose PDQ Deploy or PDQ Inventory reports "The network path was not found" when deploying or scanning to computers.   Resolution This is a native Windows\SMB error that means an SMB connection to...

  • Renzo Trujillo created an article,

    The specified network name is no longer available

    Purpose PDQ Deploy or PDQ Inventory reports "The specified network name is no longer available" when deploying and scanning to computers. Resolution This is a generic Windows\SMB error that means a...

  • Renzo Trujillo created an article,

    How to troubleshoot host name resolution in a misconfigured DNS environment

    Purpose You want to understand how to troubleshoot host name resolution issues, and how it affects PDQ software.   Resolution To troubleshoot host name resolution, you must first determine the foll...

  • Renzo Trujillo created an article,

    How to troubleshoot Kerberos and NTLM authentication

    Purpose You want to understand how Kerberos and NTLM authentication work, how to troubleshoot it, and how DNS host name resolution affects it.   Resolution On the PDQ server, by default some Kerber...

  • Renzo Trujillo created an article,

    Uninstalling software based on the program name

    Purpose You want to understand how to uninstall software based on the program name. Resolution There's not really a native or easy way to accomplish this with PDQ Deploy and PDQ Inventory, due to t...