Andrew Shassere

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Activity overview

Latest activity by Andrew Shassere
  • Andrew Shassere created an article,

    PDQ Deploy Copy Modes

    Purpose You wish to understand the available copy modes found in PDQ Deploy. Resolution The Copy Mode defines how PDQ Deploy will copy deployment files to the target computers. There are only two o...

  • Andrew Shassere created an article,

    The remote server returned an error: (401) Unauthorized

    Purpose You receive the error "The remote server returned an error: (401) Unauthorized" when attempting to download a package from the Package Library. Resolution Make sure you have the proper fire...

  • Andrew Shassere created an article,

    Custom Scanner Best Practices

    Purpose: You wish to know the best practices surrounding custom Scanners in order to avoid performance issues caused by long scan times and/or database bloat. Resolution: NOTE: The two terms Scan P...

  • Andrew Shassere created an article,

    Working with Non-Domain (Workgroup) Machines

    Purpose: You wish to know the best way to configure PDQ Deploy and/or PDQ Inventory to work with machines that are not joined to an Active Directory domain such as Workgroup computers. Resolution: ...

  • Andrew Shassere created an article,

    Scan for AD Info When Using a Local Account (LAPS)

    Purpose: You wish to return Active Directory data that is obtained by default when using a domain account, with a local account such as LAPS. Resolution: Change the Scan As type to Local System for...

  • Andrew Shassere created an article,

    Adding and Using Multiple Credentials in PDQ

    Purpose: In both PDQ Deploy and PDQ Inventory, you may add as many unique credentials as you need. Resolution: If you have both products, start with PDQ Inventory by going to Options > Credentials ...

  • Andrew Shassere created an article,

    Windows Updates Not Found in the PDQ Inventory Collection Library

    Purpose You wish to identify machines that are missing a specific Microsoft Windows update patch, then deploy to just those machines. Resolution Create a Dynamic Collection in PDQ Inventory to filt...

  • Andrew Shassere created an article,

    Windows Updates Not Found in the PDQ Deploy Package Library

    Purpose You wish to create and deploy packages for Windows updates using PDQ Deploy that are not offered in the Package Library. Resolution The majority of Windows Updates can be installed using PD...

  • Andrew Shassere created an article,

    Computer Icons in PDQ Inventory

    Purpose You wish to know what determines the different computer icons that are automatically set in PDQ Inventory. Resolution Computer icons shown in PDQ Inventory are not based off Operating Syste...

  • Andrew Shassere created an article,

    How It Works: PDQ Inventory

    Purpose You wish to understand how PDQ Inventory scans target machines. This can be helpful in troubleshooting scanning issues. Resolution Scan Profiles Scan Profiles will need to be created/select...