Andrew Shassere

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Recent activity by Andrew Shassere Recent activity Votes
  • PDQ Deploy Copy Modes

    Purpose You wish to understand the available copy modes found in PDQ Deploy. Resolution The Copy Mode defines how PDQ Deploy will copy deployment files to the target computers. There are only two o...

  • A Healthy DNS Is Important for PDQ Deploy and Inventory

    Purpose This really can't be overstated. Proper name resolution is integral to successfully using PDQ Deploy and PDQ Inventory. If you manage your DNS server(s), it really helps to perform basic ho...

  • The remote server returned an error: (401) Unauthorized

    Purpose You receive the error "The remote server returned an error: (401) Unauthorized" when attempting to download a package from the Package Library. Resolution Make sure you have the proper fire...

  • Failed to copy file to target

    Purpose You receive the error 'Failed to copy file to target" when deploying or scanning to a target workstation. Resolution There are a few different flavors of this error with potential causes an...

  • Computer Icons in PDQ Inventory

    Purpose You wish to know what determines the different computer icons that are automatically set in PDQ Inventory. Resolution Computer icons shown in PDQ Inventory are not based off Operating Syste...

  • Running TaskKill using PDQ Deploy

    Purpose You wish to force a process to end by leveraging TaskKill in a PDQ Deploy package. Resolution When you run taskkill.exe from PDQ Deploy (usually in a Command Step in PDQ Deploy) it is impor...

  • Working with Non-Domain (Workgroup) Machines

    Purpose: You wish to know the best way to configure PDQ Deploy and/or PDQ Inventory to work with machines that are not joined to an Active Directory domain such as Workgroup computers. Resolution: ...

  • Adding and Using Multiple Credentials in PDQ

    Purpose: In both PDQ Deploy and PDQ Inventory, you may add as many unique credentials as you need. Resolution: If you have both products, start with PDQ Inventory by going to Options > Credentials ...

  • How It Works: PDQ Inventory

    Purpose You wish to understand how PDQ Inventory scans target machines. This can be helpful in troubleshooting scanning issues. Resolution Scan Profiles Scan Profiles will need to be created/select...

  • Custom Scanner Best Practices

    Purpose: You wish to know the best practices surrounding custom Scanners in order to avoid performance issues caused by long scan times and/or database bloat. Resolution: NOTE: The two terms Scan P...