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Mark Rood

  • Total activity 19
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Activity overview

Latest activity by Mark Rood
  • Mark Rood created an article,

    Failed to connect to the service manager

    The "Failed to connect to the service manager" error is usually related to SMB connection issues.  Troubleshooting steps There may be an issue with stale SMB sessions introducing communication issu...

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  • Mark Rood created an article,

    System Requirements

    Servers and consoles Windows 10, 11, Server 2016 or higher Microsoft .NET Framework 4.7.2 or higher 4 GB RAM, 8 GB recommended Installing on a Domain Controller or Microsoft Exchange Server is not...

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    • 1 vote
  • Mark Rood created an article,

    Finding Computers Without an Application

    Filters can be somewhat unintuitive, especially when you want to exclude results. In this article, we will provide some clarity on why it doesn't seem to be working the way you would expect. More i...

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    • 1 follower
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  • Mark Rood created an article,

    How to Submit Databases to Support

    Overview In this guide we'll walk you through the process of uploading your databases to our Support team.  Automated method Run the following command(s) in an elevated shell to zip the database an...

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    • 1 follower
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    • 1 vote