Common Questions
- How I reset two-factor authentication (2FA) for my admin login? - SimpleMDM
- If I remove an app from an app group, will it delete it from the devices? - SimpleMDM
- Can I upgrade a device to the latest version of iOS? - SimpleMDM
- Which profiles does MDM update after a macOS update occurs? - SimpleMDM
- How do I remove a device from MDM? - SimpleMDM
- Do you support Android? - SimpleMDM
- How can I prevent the SimpleMDM profile from being removed from a device? - SimpleMDM
- Does SimpleMDM integrate with Apple Business Manager? - SimpleMDM
- Why is my device prompting to sign-in to iTunes when installing apps? - SimpleMDM
- How can I disable auto-deployment of the SimpleMDM mobile app? - SimpleMDM
- How do I add Web Clips to an App Restrictions profile? - SimpleMDM
- Why hasn't my device checked in recently? - SimpleMDM
- Why isn't the "Update iOS" feature working? - SimpleMDM
- How do I disable location tracking? - SimpleMDM
- Why isn't location tracking working? - SimpleMDM
- How do I update an enterprise iOS app while in Single App lock mode? - SimpleMDM
- Why do I see a blank screen when I scan the enrollment QR code? - SimpleMDM
- Why is installed app inventory outdated or incorrect? - SimpleMDM
- Why does the wallpaper image zoom in after the device is restarted? - SimpleMDM
- How can I install an iPod/iPhone app to iPad? - SimpleMDM
- How does single app lock/mode work? What is autonomous single app mode? - SimpleMDM
- Why aren't some of my devices installing an app store app? - SimpleMDM
- Can the Settings system app be blocked or hidden? - SimpleMDM
- Why is a device quarantined when it shows no violations? - SimpleMDM
- Why is my VM stuck with a status of "enrolling"? - SimpleMDM
- How do I add my existing devices to Apple's Device Enrollment Program (DEP)? - SimpleMDM
- Device name vs. SimpleMDM name - what's the difference? - SimpleMDM
- Is SimpleMDM GDPR compliant? - SimpleMDM
- If I disable the App Store can I still install apps via SimpleMDM? - SimpleMDM
- Why can't I unlock my device with Touch ID anymore? - SimpleMDM