You would like to create a filtered Event Viewer file with specific PDQ information, include Event Viewer files (.EVTX) with your support ticket, or would like to filter PDQ events in Event Viewer.
In order to create an EVTX file with PDQ log entries, perform the following:
Option 1: The easy way
You can use a PowerShell script to automagically gather PDQ event logs into an EVTXfile.
Feel free to use this "Get-PDQEventLogs.ps1" that one of our Dev team has hosted for use on Github: https://gist.github.com/stevenpdq/042258143af30ef7e7f41f71a8596eb1
Option 2: The manual way
1. Open Event Viewer (Run > eventvwr)
2. Open Windows Logs > Application log.
3. With Application log selected, in the right-hand navigation pane (Actions), select Filter Current Log...
4. In the Filter Current Log window, use the Event sources drop-down to select the following three items (if they exist): PDQ Deploy, PDQ Inventory, and .NET Runtime.
5. Leave everything else as-is unless you want to further filter by Event Level, and click OK.
6. You should now see a filtered log view.
7. Click on Action in the upper left-hand menu and select Save Filtered Log File As... or Save Selected Events...
8. In the Save As window, choose a File Name (e.g. the error, the date, or your ticket number) and keep the Save as type set to Event Files (*.evtx).
9. Save the <FileName>.evtx log file.
10. Keep for your records or submit with your PDQ.com support ticket.