Troubleshooting

PDQ Deploy

• Packages Not Updating
• Schedule Not Running
• Unable to start scan for COMPUTERNAME: Computer not found in PDQ Inventory
• Package Names Are Ordered Differently in the Console and the CLI
• Windows Updates Not Found in the PDQ Deploy Package Library
• Microsoft Office Install Error 30059
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PDQ Inventory

• Incorrect Collection Membership
• Collection Library Not Updating
• PDQ Inventory Active Directory Collections showing incorrectly
• PDQ Inventory not listing all Windows Updates
• Remote Assistance is not installed on this computer
• Connection from PDQ Deploy not authorized, add user to Console Users
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Error Messages

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Network & Environment

• See Firewall Activity in Windows Defender Firewall Logs
• Verifying what computer you connect to, using PowerShell
• Failed Logon Events ID 4625 When Successfully Scanning and Deploying to Computers
• DNS Troubleshooting
• How to troubleshoot Kerberos and NTLM authentication
• Web Filter\Firewall showing PDQ Deploy and\or PDQ Inventory user as currently logged in
• See all 7 articles