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  1. PDQ Deploy & Inventory Help Center
  2. Troubleshooting

Troubleshooting

PDQ Deploy

  • Packages Not Updating
  • Schedule Not Running
  • Unable to start scan for COMPUTERNAME: Computer not found in PDQ Inventory
  • Package Names Are Ordered Differently in the Console and the CLI
  • Windows Updates Not Found in the PDQ Deploy Package Library
  • Error trying to download a Package from Package Library
  • See all 9 articles

PDQ Inventory

  • False positive - SonicWall flagging PDQ Inventory as Malware or Trojan
  • Finding Computers Without an Application
  • Incorrect Collection Membership
  • Collection Library Not Updating
  • PDQ Inventory Active Directory Collections showing incorrectly
  • PDQ Inventory Not Listing All Windows Updates
  • See all 15 articles

Error Messages

  • Application Errors
  • Database Errors
  • Deployment Errors
  • Network Errors
  • Scan Errors
  • Target Computer Errors

Network & Environment

  • Reset Background Service Outside of PDQ
  • How to Submit Databases to Support
  • See Firewall Activity in Windows Defender Firewall Logs
  • Verifying what computer you connect to, using PowerShell
  • Failed Logon Events ID 4625 When Successfully Scanning and Deploying to Computers
  • DNS Troubleshooting
  • See all 9 articles
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