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Troubleshooting

PDQ Deploy

  • Packages Not Updating
  • Schedule Not Running
  • Unable to start scan for COMPUTERNAME: Computer not found in PDQ Inventory
  • Package Names Are Ordered Differently in the Console and the CLI
  • Windows Updates Not Found in the PDQ Deploy Package Library
  • Microsoft Office Install Error 30059
  • See all 11 articles

PDQ Inventory

  • Incorrect Collection Membership
  • Collection Library Not Updating
  • PDQ Inventory Active Directory Collections showing incorrectly
  • PDQ Inventory not listing all Windows Updates
  • Remote Assistance is not installed on this computer
  • Connection from PDQ Deploy not authorized, add user to Console Users
  • See all 16 articles

Error Messages

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Network & Environment

  • See Firewall Activity in Windows Defender Firewall Logs
  • Verifying what computer you connect to, using PowerShell
  • Failed Logon Events ID 4625 When Successfully Scanning and Deploying to Computers
  • DNS Troubleshooting
  • How to troubleshoot Kerberos and NTLM authentication
  • Web Filter\Firewall showing PDQ Deploy and\or PDQ Inventory user as currently logged in
  • See all 7 articles
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