MSI Cannot Open File - Error 1620

Purpose:

You want to troubleshoot error 1620 - MSI Cannot Open File

Resolution:

  • Verify the file exists and that your PDQ Deploy user account has proper permissions to the directory in which the file is located.
  • Close any running programs before the installation and try again.
    Temporarily disable your computer's antivirus to verify the file is not blocked or locked by your AV.
  • Redownload the installer and attempt the deployment again with the new MSI.

 

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