Invalid Service Account, Account Name and/or Password is Invalid or Does Not Exist

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3 comments

  • James Busby

    Hi,

    I have been directed to this page as I am experiencing this error when trying issues a remote command to uninstall software. The account that I am trying to use is a local administrator account on the target machine and is the same account that I use to successfully scan the machine. I have tried this on a few different machines and am getting the same result.

    Any help would be much appreciated.

    Regards,

    James

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  • Adam Ruth

    James,

    Can you submit the error to us using the Diagnose or More Info link?  That will have some additional context to tell us where the error is occurring.

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  • Paul Shipley

    Also refer to http://support.adminarsenal.com/entries/23498127-Enable-Credentials-to-Log-on-as-a-Service- as that issue gives the same error message.

    One of our machines had lost the Group Policy setting for 'Log on as a Service'. Adding the domain admin account back into the local policies on the machine corrected the issue.

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