Unable to Connect to Spiceworks Server

Purpose:

You receive the error, "Unable to connect to Spiceworks server" or other error indicating you cannot connect to the Spiceworks server.

Resolution:

This can be caused by attempting to connect using SSL on a non-SSL port. Port 443 is the default SSL port, but this can be configured to a different port on the Spiceworks server. Confirm the port used by the Spiceworks server is the same as that enumerated in Options > Preferences > Spiceworks

This error can also be caused by using the SSL port when Use SSL is not checked in Options > Preferences > Spiceworks. Ensure the Use SSL option is checked when using the correct SSL port.

This error can also be caused by using a non-SSL port when Use SSL is checked Options > Preferences > Spiceworks. Ensure the Use SSL option is not checked when using a non-SSL port.

Additional information about the error can be found in the Details section of the More Info window (accessed by clicking on the blue ? next to the error). For example:


spiceworks.png

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