You receive the error, "Unable to connect to Spiceworks server" or other error indicating you cannot connect to the Spiceworks server.
This can be caused by attempting to connect using SSL on a non-SSL port. Port 443 is the default SSL port, but this can be configured to a different port on the Spiceworks server. Confirm the port used by the Spiceworks server is the same as that enumerated in Options > Preferences > Spiceworks.
This error can also be caused by using the SSL port when Use SSL is not checked in Options > Preferences > Spiceworks. Ensure the Use SSL option is checked when using the correct SSL port.
This error can also be caused by using a non-SSL port when Use SSL is checked Options > Preferences > Spiceworks. Ensure the Use SSL option is not checked when using a non-SSL port.
Additional information about the error can be found in the Details section of the More Info window (accessed by clicking on the blue ? next to the error). For example: