Description
Either the provided user name does not exist or the password is not valid for the target system.
Possible Causes
Most likely a mistyped name or password.
Recommended Fix
Double check that the user name and password are correct and try again.
Other possible logon/password issues are covered in the following:
- Background Service on the PDQ console machine: The Service Did Not Start Due To A Logon Failure.
- Service manager issues (targets): Service Manager Access Denied
- Remote administrative access: Can't Access ADMIN$ Share Using A Local User Account.
- General Information on how PDQ uses credentials (applies to both PDQ Deploy and PDQ Inventory): Under The Hood: How PDQ Deploy Installs Software To Remote Computers.
- Background Service Documentation
Comments
2 comments
Hi,
We are in trial version on PDQ deploy to try if this will work on our environment prior to purchase and Enterprise version.
We have different VLAN setup on our network but the host and target is communicating we can ping both VLAN with no problem.
Our problem is when we try to push some software specifically java and adobe flash we have issue in credentials authentication error ( Computer is offline or not responding) we tried changed credentials on the target computer to make sure everything is correct but still didn't work.
Thank you.
You should use the login name in the domain format: domain\user_name
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