Remote Shutdown Policy Prevented Shutdown - PDQ Inventory Tools

Overview

If you receive an Access is Denied error when you attempt to Reboot or Shutdown a target computer using the Reboot/Shutdown tool in PDQ Inventory

Process

Verify the following configurations are in place: 

• The Scan User credentials used to initiate the shutdown have Administrator privileges on the target machine. 
  • PDQ Credentials Explained 
• The credentials used to initiate the shutdown are not being denied the User Right: "Force shutdown from a remote system". You can find this setting via a GPO or local security policy like shown below:
  • GPO: Computer Configuration > Policies > Windows Settings > Security Settings > Local Policies > User Rights Assignment > Force shutdown from a remote system
  • Local: Control Panel > System and Security > Administrative Tools > Local Security Policy > Security Settings > Local Policies >User Rights Assignment > Force shutdown from a remote system

See Also