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PDQ Agent preventing Windows Monthly Rollup

Hi,

I experienced an issue on a laptop recently, which has the PDQ agent installed. Microsoft's Monthly rollups had been failing to install each month for around 4 months and I finally wanted to resolve this.

I posted logs to Sysnative and someone suggested uninstalling the PDQ agent and retrying. The Microsoft update then installed first time. The 4 months of failed updates tallies with the time I rolled out the agent.

See following articles

https://www.sysnative.com/forums/windows-update/27122-yet-another-kb4471318-failed-install.html

https://www.sysnative.com/forums/windows-update/26959-failed-update-kb4471318-2.html

https://www.sysnative.com/forums/windows-update/27105-kb4471318-not-installing-error-800004005-win-2008-r2.html

https://social.technet.microsoft.com/Forums/en-US/3b0b6da2-549a-4274-91ac-b798ae2c0476/kb4467107-fails-with-error-code-80004005?forum=w7itproperf

All issues were resolved by temporarily uninstalling the PDQ agent.

I just want to check whether PDQ are aware of this, as the latest reply in the 1st link suggests Sysnative have already contacted you about this.

Thanks.

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Comments

2 comments
Date Votes
  • Official comment

    We are announcing the End of Life (EOL) of the optional PDQ Agent beta from our existing products. See this blog post for more information https://www.pdq.com/blog/pdq-agent-status-update/

  • Hey there, you'll want to get with us over at support@pdq.com we have a build to help with this.

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