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Copy stage loop after 19.3.350.0 version update

Rudi Rapala

September 19, 2022 13:22

We are getting random copy stage loops after PDQ 19.3.350.0 update. Basicly the package finishes copy stage, then reconnects and starts the same copy stage again. Loops till the timeout timer hits. Anyone else having this problem? Any solutions?

Comments

3 comments

Andrew S
September 20, 2022 13:56

We've not had any reports of this yet, but if you haven't already please submit the details of this issue to support@pdq.com so we can investigate further.

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Anthony A
September 20, 2022 18:12

Rudi Rapala , are you noticing this behavior with Windows updates? I noticed that for some reason, the 2004/2009 update package we used to push out got renamed to 20H2/21H1/21H2, which was causing our push to do the same thing you're describing. Deleting the package and redownloading from the package library with the "new" name seems to have resolved the issue for us.

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Rudi Rapala
September 21, 2022 06:05

Looping was totally random and happened on all deployments. I did rollback to 19.3.317.0 yday and everything is running silky smooth now.

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