Removing a User from Your Account

Overview: How to remove a user from your team's account within the billing portal.

These steps are only available to Owner or Admin roles on the account: Team Roles and Permissions. The account owner should not be removed without inviting and assigning a new owner first.

We encourage assigning a common inbox / departmental email address as the account owner.

Please see this article to guide you through that process: Changing the Account Owner – PDQ Deploy & Inventory Help Center

To Remove a User from Your Team's Account:

1. Log into your PDQ account at http://portal.pdq.com/ 
2. On the 'Team' page, locate the user that you’d like to remove
3. Click on 'Manage'
   
4. Click on 'Remove from account'
5. Click 'Yes, remove them' to confirm