Target Computer Offline

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4 comments

  • Larry Coe

    why do some PC.s show red in the oline column and some show green. what is the difference

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  • Adam Ruth

    The online/offline status is based on a ping (ICMP echo).  If the computer doesn't respond to the ping it will show red, green if it does.  They can also be red if there is a name resolution problem, so that a ping can't be sent.

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  • David Grant

    I just wanted to add here that one issue I came up with was my add-on network card did not have the 'file and printer sharing' checkbox checked.

    This can be found here:

    Control Panel>Network and Internet>Network Connections - Right Click the NIC you are targeting, and choose Properties.

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  • Gibsont

    Another situation I've encountered related to this is that the target IP address (on a DHCP assigned computer) will not get updated in PDQ Inventory.  Since the program is still trying to connect using the old IP address, the connection will fail, even though the target computer is online.  I haven't found an "easy" fix for this yet, but I've had success either re-registering the target computer in DNS and then waiting a while or (if the computer is a clean image) renaming the computer and rediscovering it in inventory.

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