Purpose
PDQ Deploy or PDQ Inventory reports "The specified network name is no longer available" when deploying and scanning to computers.
Resolution
This is a generic Windows\SMB error that means an SMB connection to the computer failed.
Some of the possible causes are:
- Masking other errors, such as the Kerberos "The target account name is incorrect".
- The Server service on the target computer is having issues or not running.
- SMB protocol negotiation failed due to misconfiguration or it was blocked.
- Stale/incorrect DNS records
See Also
Article - Kerberos: The target account name is incorrect
Article - Firewall Ports and External Exceptions
Web - Microsoft how to troubleshoot SMB connections
Web - Microsoft how to detect, disable, and enable SMB versions
