Could not ping computer

Purpose

PDQ Deploy or PDQ Inventory reports "Could not ping computer" when deploying or scanning to computers.

Resolution

This is a PDQ Deploy\Inventory error, which means that the computer hostname was resolved to an IP(s), but none of them could be pinged, so a scan\deployment was not initiated on it.

This could be due to the following:

• The computer could be offline.
• A firewall is blocking ICMP.
• Failed to resolve the hostname.